1. Introduction

Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before submitting any enquiry or booking request.

2. Nature of Services (RFQ-Based)

We operate on a Request for Quote (RFQ) model. All services including travel packages, hotel bookings, flights, and visa assistance are provided based on user enquiries and are subject to availability and confirmation.

Submitting a request does not guarantee booking until confirmed by our team.

3. Booking & Confirmation

  • All bookings are confirmed only after receiving full or partial payment as communicated.
  • Prices shared in quotations are subject to change based on availability, seasonality, and third-party suppliers.
  • Any booking is considered valid only after written confirmation from our team.

4. Pricing & Payments

  • Prices are quoted in INR unless stated otherwise.
  • Payment terms (advance/partial/full) will be shared during confirmation.
  • Failure to make timely payments may result in cancellation of booking without prior notice.

5. Cancellations & Refunds

  • Cancellation charges vary depending on airlines, hotels, and service providers.
  • Refund timelines depend on third-party policies and processing time.
  • Certain bookings (e.g., promotional fares, peak season bookings) may be non-refundable.

6. Changes & Modifications

  • Any changes in travel plans must be requested in writing.
  • Amendments are subject to availability and may incur additional charges.
  • We are not responsible for cost increases due to last-minute changes.

7. Visa Services Disclaimer

  • Visa approval is solely at the discretion of the respective embassy/consulate.
  • We provide assistance and guidance but do not guarantee visa approval.
  • Any rejection, delay, or additional documentation requirement is beyond our control.

8. Third-Party Services

We act as an intermediary between customers and service providers such as airlines, hotels, and transport operators.
We are not liable for:

  • Delays, cancellations, or disruptions by third parties
  • Service quality issues at hotels or airlines
  • Loss, damage, or injury during travel

9. Travel Insurance

Travel insurance may be included in select packages or offered as an add-on. We strongly recommend purchasing travel insurance for all trips.

10. Force Majeure

We shall not be held responsible for any delay, cancellation, or disruption caused due to events beyond our control, including but not limited to natural disasters, pandemics, political unrest, strikes, or government restrictions.

11. User Responsibilities

  • Provide accurate and complete information during enquiry and booking
  • Ensure valid travel documents (passport, visa, ID proof)
  • Comply with destination-specific rules and regulations

12. Limitation of Liability

Our liability is limited to the amount paid for the services booked through us. We are not responsible for indirect, incidental, or consequential losses.

13. Intellectual Property

All content on this website, including text, images, and branding, is the property of the company and may not be copied or used without permission.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Mumbai.

15. Updates to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.